We are under EU rules, a trader must repair, replace, reduce the price or give you a refund if goods you bought turn out to be faulty or do not look or work as advertised.
If you bought a product or a service online or outside of a shop (by telephone, mail order, from a door-to-door salesperson), you also have the right to cancel and return your order within 14 days, for any reason and without a justification.
Return:
If you return a product, you have to pay for the shipping cost back to our company's address: Oddenvej 252, 4583 Sj. Odde Denmark.
you're not sure which situation applies to you, you can also try our consumer rights tool to help you understand your rights when you shop in the EU.
Read more: https://europa.eu/youreurope/index_en.htm
